FURLANOM SUPPORT

Frequently Asked Questions

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Product & Safety

Setup & Usage

What to Expect

Refill & Product Care

Orders & Shipping

Guarantee & Returns

About Furlanom

By using Furlanom, you agree to the following terms and conditions.

General

We reserve the right to update our products, pricing, and policies at any time without prior notice.

Orders

We may refuse or cancel any order if fraud or unauthorized activity is suspected. If your order is canceled for this reason, any payment made will be refunded in full.

Product Information

We work to keep product descriptions, specifications, and images accurate, though slight variations in packaging or appearance may occur. The Furlanom Comfort Diffuser is not intended to diagnose, treat, or cure any medical or behavioral condition, and individual results can vary. For severe, sudden, or persistent distress in your dog, please consult a veterinarian or qualified behavior professional.

Our Guarantee

Details of our 30-day money-back guarantee are outlined in our [Refund Policy]. That policy governs guarantee claims and takes precedence over the general return terms described there for purposes of the guarantee.

Limitation of Liability

Furlanom is not responsible for damages resulting from misuse of our products, from delays caused by shipping carriers, or from a dog's individual response to the product. Nothing in these Terms limits any rights you have under applicable consumer protection law.

Changes to These Terms

We may update these Terms from time to time. Continued use of our site after changes are posted constitutes acceptance of the updated Terms.

Contact

Questions about these Terms can be sent to Furlanomstore@gmail.com.